Problem may very well be associated to a potential battery fault.
Photograph: BC Information

Apple has confirmed that it’s investigating stories of two iPhone eight Plus handsets which reportedly burst open — one whereas being charged, and the opposite whereas out for supply to its purchaser.

Apple instructed the U.Ok.’s Unbiased newspaper that it was “wanting into” these incidents, however declined additional remark.

Based on Ms. Wu, the Taiwanese proprietor of one of many the iPhone eight Plus handsets, the cut up occurred simply after she put her handset on to cost. Three minutes later, the entrance panel of the 64GB rose gold handset started bulging, earlier than lifting utterly away from the remainder of the system. The telephone was shipped to Apple in order that specialists there can assess the reason for the harm.

The second report comes from Japan, the place a buyer claims their iPhone eight Plus arrived at its proprietor’s house in the identical state, with the show having separated from the remainder of the physique.

iPhone eight points

Whereas it’s not clear what the reason for these issues could have been, an unconfirmed rumor doing the rounds claims that the iPhone eight Plus battery is made by Amperex Know-how Restricted (ATL), the identical firm which constructed the battery for the ill-fated Samsung Galaxy Observe 7.

That individual handset brought about Samsung no finish of hassle — together with inflicting the evacuation of a Southwest Airways flight after a passenger’s Observe 7 emitted a thick grey-green smoke and burned a gap within the aircraft’s carpet. Samsung wound up recalling the handsets, after tracing the issue to a difficulty with the handsets’ lithum-ion batteries.

Apple has but to touch upon the story, however we’d recommend taking every part (together with the alleged battery hyperlink) with a big grain of salt for now. Even when it does change into a difficulty with the handsets, it’s not clear how widespread an issue it might be.

This isn’t the primary situation Apple has needed to cope with in regards to the new iPhone eight handsets. Final week, Apple acknowledged a difficulty with a number of iPhone eight and iPhone eight Plus fashions, which make a distracting “crackle” or “static” noise throughout calls. Apple has mentioned that fault shall be mounted in a later software program replace.

Through: The Subsequent Internet

Replace: This text was up to date to replicate Apple’s response.

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